Unified Communications and convergence.

The communications world is complex and, with more manufacturers and software developers entering the market, the problem is getting worse.

With so many combinations of phone, email, fax, mobile and conferencing services now available, organisations are beginning to experience information overload with misdirected communications that delay decisions, slow down processes, and reduce productivity.

How can we solve the problem?

Unified communications solutions from Azzurri use software to break down the traditional silos of voice, data and video, resulting in converged and efficient communications.

Unified communications: more than just IP Telephony.

IP communications solutions like IP Telephony have proven their ability to increase productivity and reduce costs by using common IP infrastructure.

Unified communications takes this one step further by integrating applications within an IP network to provide structure and intelligence that can help you integrate your communications more closely with your business processes, and ensure information moves quickly, through the most appropriate medium.

With unified communications you can enjoy:

• Integrated voicemail, faxes and email, so all messages are received into the same inbox
• One-click calling or messaging to any contact in your corporate directory or address book
• Presence information to show who is online, on a call, or away
• ‘On the fly’ conference calling and video conferencing
• Advanced VoIP phone functionality on your computer or PDA, through soft phones
• Advanced call recordings that can be logged, reviewed, published and archived.