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Proactive Remote Monitoring
Proactive remote monitoring.
With proactive remote monitoring we keep an eye on your network in real time.
We seek out potential faults and intervene before they turn into problems. This preventative approach can take a lot of pressure off your IT department.
Your IT manager will also be able to better manage your infrastructure with regular reports, traffic and trend analysis, and change or upgrade recommendations from our engineers.
What are some of the specific ways we help?
- Real time monitoring of LAN/WAN links, active equipment, critical devices
- Baseline alarms
- Email or pager event notification to on-call engineer
- Remote & on-site engineering response
- Liaison with third parties for problem resolution
- Secure access to network management portal via a web browser
- Secure web-based helpdesk management
- Monthly network metric reports & engineer recommendations.
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