Events

• 'The Future for UK Financial Services' - Paul Yates, Strategy, Propositions and Marketing Director, Vertex Financial Services
• 'The Benefits and Challenges facing Contact Centres in 2008 and beyond' - Rufus Grig, Managing Director of Callmedia, a subsidiary company of Azzurri Communications

Rufus, a well known figure-head within the contact centre arena will talk us through the challenging world of contact centres since their inception in the early 1990's and what we can expect from the future of contact centres.

Click Finance Case-study

Real-life integration of this new technology and how it's had an immediate impact on productivity and profitability of Click Finance.

Agenda

6.15pm - 8.30pm

6:15 Champagne reception
6.45 Introduction - Paul Yates
7.05 Rufus Grig
7.25 Click Finance video case study
7.30 Canapés and wine
8.30 Close

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