| 15/02/08 |
SSE adopts virtual call centre . UK energy provider Scottish Southern Electric has increased productivity and operating capacity by adopting a virtual call centre. The supplier can now field ten times more..... |
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| 15/02/08 |
Unified comms 'beneficial for diverse industries'. An industry analyst has compiled a global case study to illustrate the successful applications of unified communications. Writing on UCstrategies, Blair Pleasant states that..... |
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| 14/02/08 |
SME trends announced . Industry analyst Access Markets International (AMI) has announced that 2008 will be the year that mobile unified communications takes off for small and..... |
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| 14/02/08 |
Forum aims to target security weakness. A new forum established to tackle business data security issues has found that 15 per cent of UK firms identify out-of-date technology as the foremost..... |
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| 13/02/08 |
Unified Comms to 'improve public services'. A unified communications business model is helping Bolton council transform the way it provides services to its constituents, according to an industry analyst. Writing..... |
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| 13/02/08 |
Internet makes business 'more complex'. A survey of small and medium sized business enterprises (SMEs) has found that the internet has made their corporate operations more complex. Nearly all of the..... |
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