| 10/03/08 |
Business processes 'improve with comms'. One analyst has examined the many broad benefits of adopting communications-enabled business practices (CEBP). IT Director defines CEBP as the integration of unified communications..... |
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| 10/03/08 |
Call centres 'increasingly tricky'. Maintaining effective call centres that provide adequate customer support service is becoming an increasingly complex challenge, it has been reported. As part of its quarterly technology..... |
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| 07/03/08 |
Wireless VoIP 'delivers cost benefits'. Wireless VoIP is set to transform mobile communications in the same way that its wired counterpart has transformed office connectivity, |
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| 07/03/08 |
IT directors 'need to take responsibility'. Highlighting the importance of secure network solutions, insurance provider Aon asserts that in the future IT directors may be held legally responsible for..... |
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| 07/03/08 |
UK firms 'would adopt mobile comms'. A new study has found the "overwhelming" majority of small and medium sized business enterprises (SMEs) are ready to embrace mobile communications. The Accuris..... |
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| 06/03/08 |
Virtualisation 'a key strategy'. An industry expert has commented that virtualisation can offer key benefits for a wide range of business models. Mr Tanapong Ittisakulchai, systems and technology development manager..... |
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