| 07/05/08 |
41.4m expected in global remote working next year, research finds. It is expected 41.4 million employees will spend at least one day per week remote working worldwide next year. This is despite opposition to..... |
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| 06/05/08 |
Remote workers 'will be covered'. Those employees that are remote working will be covered by insurance so long as the provider is aware of their circumstances, the National..... |
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| 06/05/08 |
VoIP growth continues. The European VoIP market is outperforming the rest of the world and the market is continuing to grow, according to research. VoIP..... |
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| 02/05/08 |
Hosted VoIP could save on business communications. Packaging hosted VoIP services with a call centre could save money on small business communications, it has been claimed. Call centres, CIO Today reports,..... |
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| 02/05/08 |
'Increasing expectations' among business mobile users. Business mobile users have expanding feature expectations and are not entirely satisfied with their handheld mobile devices, research has found. Internet News has reported the Blackberry..... |
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| 02/05/08 |
Research reveals contact centres embracing open standard IVR. Open standard Interactive Voice Response (IVR) is providing a solution in the contact centre, it has been claimed. Research by Datamonitor has revealed Voice-XML-based..... |
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