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Unified communications 'bring workers together'
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A major advantage of unified communications is the way the technology connects members of an organisation, it has been claimed. Gary Kim, writing on IP Business, claims the solution can provide benefits to companies which have people who do not work on a face-to-face basis, such as those spilt between teams or locations. He claims: "A clear advantage is the ability to tap the knowledge and skills of every member of the enterprise, as well as the skills of outside knowledge individual members may have access to." The other bonuses of the business communications tool are also highlighted in the article, such as reducing the time or automating complicated procedures or cutting the effort employees need to make to reach each other. In addition, he claims some unified communications systems expand their presence features to include medical equipment, alarm systems and documents, further increasing its uses. Recently, Louis Yssel, chief executive of YSL Group, told IT Web that companies are attracted to unified communications because of the efficiency and convenience it provides. Azzurri is helping organisations combine services and applications for secure unified communications and convergence.  |
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