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Unified comms 'could a take a generation to be adopted'
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The full benefits of unified communications could take up to a generation for businesses to realise, it has been claimed. According to research from In-Stat, the field of unified communications encompasses so many elements such as instant messaging or web-based conferencing that it can appear as though the majority of firms are adopting the whole solution. However, the firm points out that the full role-out of the communication technology will take place over the long-term, with David Lemelin, In-Stat analyst, saying "real transformational changes" could take a generation to manifest. Mr Lemelin added: "It's possible that a new generation, dubbed 'Millennials', bringing to the workplace communications habits formed in their early years portends more rapid adoption." In the Unified Communications: A Clash of Titans report, the firm predicts the market for the solution could be worth $18 billion (£9.78 billion) by 2012. Last week, TechWorld reported that experts at the Interop New York 2008 conference claimed businesses increasingly want their networks to be capable of handing unified communications. Azzurri is helping organisations combine services and applications for converged and efficient communications.  |
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