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'Do or die' for unified comms
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The need to adopt unified communications is becoming increasingly pressing, according to one publication. In a recent IT Director report, analyst Rob Bamforth argues that while there are more methods of conducting business communications than ever before, there is also a greater chance that connectivity will become "dis-unified". He adds that too many points of contact can make communication complicated for the user, while many businesses are said to be witnessing growing telecoms costs despite shrinking supplier tariffs. For those looking to make the switch, Mr Bamforth suggests: "There are three levels to address when considering how much and what to unify - people, processes and plumbing. People need to be in control, the processes need to be collaborative and the plumbing needs to converge." In an effort to reach convergence he adds that telecoms expense management techniques must be adopted by finance teams and IT departments to deliver the full benefit of unified comms. A recent report by eWeek has suggested that the first phase in adopting unified communications should be to establish a preliminary business case for the deployment as well as strategy alternatives to ensure that unified comms fit business requirements. Azzurri is helping organisations combine services and applications for secure unified communications and convergence.  |
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