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Business collaboration services 'to grow'
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Software and services which allow businesses to carry out more web conferencing and team collaboration could become increasingly popular, according to an IT analyst. Research from Gartner suggests use of business communication technologies such as instant messaging is growing, with it predicting the service will become as popular as email by 2010. In addition, the firm claims VoIP, web conferencing and instant message could become increasingly converged with video conferencing to allow users to support more ad hoc conversations from their desktop. The analyst also revealed technology convergence and consolidation has driven the worldwide web conference and team collaboration software market revenue to increase by 22 per cent over the past year. Bianca Granetto, principal research analyst at Gartner, commented: "This is the fifth consecutive year that the market has exhibited greater than 20 per cent growth year-on-year as more organisations have moved from an experimental phase to a richer experience and engagement phase of use." Earlier this month, industryblog.businessindustry1.com claimed VoIP is a long-term investment for business communications, which can result in cost savings and increased worker productivity. Azzurri is transforming the way organisations buy and use communications and information technology.  |
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