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IT managers 'need to be flexible'
 
The changing nature of business communications means that IT managers need to be able to adapt to a range of security and service management problems, vnunet.com reports.

In a comprehensive study on the effects that unified communications and network outsourcing are having on British businesses, James Mortleman reports that IT managers increasingly need an expansive skills set to keep up with the pace of business communications technology.

One expert included in the study argues: "I used to talk about departmental solutions to problems, but [because communications] have been integrated everybody has to have understanding and appreciation of everything else."

Businesses looking to ensure that their communications operate smoothly need to have a thorough understanding of security management, he states.

The report follows a recent white paper publication from ITmanagement.com which identifies securing network infrastructure as a key imperative for IT departments.

Mr Mortleman also asserts that as more firms look to outsource their communications services, IT managers are becoming more business oriented and progressive in their approach to network management.

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