| 11/03/08 |
Blended call centres 'reduce wasted hours'. By using blended contact centre technology, businesses can reap a number of cost, productivity and operational benefits, it has been suggested. Tracey E Schelmetic,..... |
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| 05/03/08 |
Clear communications 'deliver business returns'. A new report has found that companies that deploy effective business communications strategies delivered nearly 50 per cent higher returns than companies that..... |
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| 16/01/08 |
IT upgrades 'boost demand for experts'. Companies in the UK are showing greater interest in employees with IT expertise due to the increasing use of new technologies, it has been suggested. Research..... |
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| 15/01/08 |
SMBs increasing investment in IT. Small and medium-sized businesses (SMBs) are making greater use of IT services and increasing their spending on maintaining their systems and embracing new solutions, a..... |
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| 10/01/08 |
Demand for IT pros at 6-year high. New research has shown that demand for IT professionals is at its highest level in six years, with average salaries growing £100 per week since..... |
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| 10/01/08 |
Outsourcing to grow in 2008. New research has revealed that the global market for outsourcing is expected to grow significantly this year. Technology consultant Gartner issued the report, which predicted that..... |
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