| 22/09/08 |
Contact centres need disaster recovery plans. Firms which use contact centres need to make sure they have a disaster recovery programme in place, according to one company. DMG Consulting conducted research which..... |
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| 18/09/08 |
VoIP 'allows global projects'. VoIP has been used in a new initiative to follow female IT professionals around the world, it has been reported. The Doing IT Around..... |
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| 18/09/08 |
Generation Y 'works well with unified communications'. Unified communications are one technology companies can introduce to lower their costs while boosting productivity, it has been claimed. Workers from the so-called Generation..... |
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| 17/09/08 |
Converged solutions aiding telecoms growth. The global telecommunications market is set to be worth $2 trillion (£1.12 billion) in 2008, according to new research. According to analyst Gartner, this year's revenue..... |
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| 17/09/08 |
Firms 'wary of IM security'. Security concerns could be discouraging companies from using instant messaging (IM) in their business communications, it has been suggested. With the increase in |
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| 17/09/08 |
Blackberry is 'better for business users'. Blackberry devices's have an advantage over iPhones as users can edit documents on them, according to an expert. The iPhone has a "massive, massive issue" in..... |
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