| 02/05/08 |
Hosted VoIP could save on business communications. Packaging hosted VoIP services with a call centre could save money on small business communications, it has been claimed. Call centres, CIO Today reports,..... |
| Read More » |
| 02/05/08 |
'Increasing expectations' among business mobile users. Business mobile users have expanding feature expectations and are not entirely satisfied with their handheld mobile devices, research has found. Internet News has reported the Blackberry..... |
| Read More » |
| 02/05/08 |
Research reveals contact centres embracing open standard IVR. Open standard Interactive Voice Response (IVR) is providing a solution in the contact centre, it has been claimed. Research by Datamonitor has revealed Voice-XML-based..... |
| Read More » |
| 01/05/08 |
Up to 5m may 'work from home. Around five million people could be missing from work one day next month as National Work from Home Day takes place. It will enable employees to..... |
| Read More » |
| 01/05/08 |
IDC puts UC forward. Unified communications (UC) are driving forward businesses it has been claimed. Increased growth is being achieved by allowing enterprises to process efficiencies and reduce..... |
| Read More » |
