| 16/04/08 |
Embracing IT innovators. For those looking to install secure network solutions, a recent statistic offers sobering reading, according to one publication. According to analyst Hank Marquis of..... |
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| 16/04/08 |
Firms still 'lack understanding' of UC. Some firms still lack a clear idea of how best to adopt a unified communications (UC) strategy, according to a spokesperson from analyst..... |
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| 15/04/08 |
Managed telecoms 'cuts costs for businesses'. Adopting managed business communications services has become a prominent strategy among businesses in recent years, with rapid growth in the industry expected in..... |
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| 15/04/08 |
VoIP services go head to head. For firms looking to implement IP telephony services, online resource VoIP News has offered a guide to getting the most from different deployments. Under..... |
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| 15/04/08 |
'Do or die' for unified comms. The need to adopt unified communications is becoming increasingly pressing, according to one publication. In a recent IT Director report, analyst Rob Bamforth argues..... |
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| 14/04/08 |
Contact centres 'should be highly evolved'. In order to respond to increasingly high expectations of customer care, businesses need to ensure that contact centres operate with superior levels of..... |
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